1. Introduction Welcome to Reserved! These Terms and Conditions govern your use of our venue rental platform and services, accessible via our website and mobile application.
2. Acceptance of Terms By accessing or using Reserved, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you disagree with any part of the terms, you must discontinue use immediately.
3. Platform Services Reserved offers a platform where users ("Event Organizers") can discover, compare, and book venues ("Venue Providers") for various events. Services include:
- Venue listing and search functionality
- Booking and reservation management
- User reviews and ratings
4. User Accounts: To access certain features of the platform, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
5. Fees and Payments: Event Organizers may be charged a booking fee, and Venue Providers may be charged a service fee for each transaction processed through Reserved. All fees are non-refundable except as expressly provided in these Terms.
6. Cancellations and Refunds: Details of the cancellation policy and any applicable refunds will be clearly disclosed at the time of booking. Event Organizers are responsible for reading and understanding the specific cancellation policy for each venue.
7. User Conduct Users of Reserved are expected to use the platform in a lawful and respectful manner. Prohibited actions include:
- Engaging in fraudulent or illegal activities
- Infringing on intellectual property rights
- Harassing other users or creating a hostile environment
8. Intellectual Property: All content on Reserved, including text, graphics, logos, and software, is the property of Reserved or its licensors and is protected by international copyright and intellectual property laws.
9. Disclaimers: Reserved is provided "as is" without warranty of any kind, whether express or implied. We do not guarantee the accuracy, timeliness, or completeness of information on our platform.
10. Limitation of Liability: Reserved will not be liable for any indirect, incidental, special, consequential or punitive damages resulting from your use of or inability to use the service.
11. Indemnification: You agree to indemnify and hold harmless Reserved and its officers, directors, employees, and agents from any claims, damages, liabilities, and expenses arising from your use of the service.
12. Changes to Terms: Reserved reserves the right to modify these Terms at any time. We will provide notice of these changes by revising the date at the top of the Terms and, in some cases, providing additional notice.
13. Governing Law: These Terms shall be governed by the laws of Texas, without regard to its conflict of law provisions.
14. Contact Information For any questions or concerns regarding these Terms, please contact us at contact@ff.events.